Description
ISBN: 978-981-07-4836-4
Published Year: 2015
This book will provide an overview on how a crisis management (CM) framework is developed, how it relates to business continuity management, how to categorize, analyze and assess the different types of crises and how to identify, prioritize and implement crisis strategy. Readers will be taught on how crisis management teams are established and the implementation of alternative responses and procedures to a crisis.
Accomplish the Following
- Understand and develop the CM framework
- Relate CM within the context of business continuity management
- Categorize, analyze and assess types of crises
- Identify, prioritize and implement strategy for CM
- Establish a crisis management team
- Develop and implement alternative responses and procedures
- Document and implement crisis management plan
- Set up the crisis command centre
- Communicate information and decisions to those involved
- Manage and coordinate communications during a crisis
- Test and exercise the crisis management plan
- Review and audit the organization’s crisis management capability
